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by avuserow 3736 days ago
Got a citation on this? I'd love for it to be true, since it'll save me a lot of effort. But WSJ, for instance, requires you to cancel via phone even if you sign up online.
1 comments

https://usa.visa.com/dam/VCOM/download/about-visa/15-April-2...

Section: 5.9.8.2

"Provide an online cancellation procedure if the Cardholder's request for goods or services was initially accepted online"

Nice find. From some other quick research, if there is a violation, you have to report it to Visa via phone or mail.

Looks like they used to have an online form a several years ago, but it went missing. Various blog/forum posts indicate that most people have had no luck getting any sort of response from Visa via mail.