[mikehearn]

As a hardware company, if a huge percentage of your user base is still using a product you made five years ago, there are two schools of thought:

1. "Great! Our products are so well-made, stable and backwards-compatible that users do not have to upgrade."

2. "This is terrible. We have failed so thoroughly to innovate that people are content with using five-year-old technology."

It's not like Apple is unaware of virtues of #1, but as a company they are clearly in bucket #2. In five years, if 600MM users are still using the iPhone 6, I'm certain they would also consider that "very sad". I don't think Schiller and the exec team have blinders, they are just holding the rest of the PC industry to the same standard to which they hold themselves.