[yodsanklai]

> I just can't bring myself to feel the author's anger

I wouldn't go as far as saying that I'm angry or shocked by Phil Schiller comment but I too find it a bit condescending.

First, many people are happy with their 5-years+ hardware because it still works.

Second, there are people that unfortunately can't afford new hardware (schools, developing countries), and I don't think Apple is in the business of helping them.

EDIT: Tim Cook -> Phil Schiller :)

[noobie]

>I don't think Apple is in the business of helping them.

Exactly why they shouldn't have even brought the "issue" up.

[stepanhruda]

*Phil Schiller