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by tyingq 3747 days ago
Not enough info here to really render an opinion. Since Amazon won't discuss it, you're hearing only one side of the issue.

What if those 37 returns were mostly in a row? Or mixed in with questionable chargebacks? Or ?

There is one thing Amazon says that seems like a clue here "In a tiny fraction of cases we are forced to close accounts where we identify extreme account abuse."