[anon1385]

There are categories of products on Amazon where the majority of the listings are counterfeit products. One could easily face returning a product 3 or four times before finding a listing that is what it claims to be (or before giving up and finding a retailer that isn't trying to defraud you).

Examples include oral-b toothbrush heads and "genuine" apple laptop batteries.

[massysett]

Because of this I only buy items that Amazon ships and sells if the item is a brand name item that is widely available. (Fulfilled by Amazon can be ok if buying from a brand that has chosen to have Amazon do all their fulfillment.) The amount of deceptive, substandard, and counterfeit crap on Amazon's site is enormous and they don't seem to be trying to do anything about it.

[forgetsusername]

At what point do you simply stop trying to buy these items from Amazon? I don't purchase everything from there; it's good for some things, terrible for others. Mailing stuff back is a pain.

[dazc]

Are these sold by amazon or marketplace sellers?

[anon1385]

>Dispatched from and sold by Amazon

http://www.amazon.co.uk/Oral-B-TriZone-Electric-Toothbrush-R...

http://www.amazon.co.uk/Oral-B-Precision-Clean-Toothbrush-Re...

See the various reviews about them coming apart and cutting people in the mouth. Being able to scrape off the logo with a fingernail is the usual giveaway.

[dazc]

My impression here is that some people are getting fakes, possibly because they are buying from marketplace sellers. The reviews don't distinguish but the number of positive reviews suggests this?

That said, one has to ask why Oral B, and others, are allowing their brands to be tarnished in this way. I'm assuming there are many more dissatisfied customers who don't take the trouble to leave a review?

[tyingq]

If you expand the replies to most of the unfavorable reviews, it becomes clear that the fakes are from marketplace sellers, and not the main listing. As you say though, Amazon and Oral B should be doing something about it.