[epoch1970]

I don't think the author is alone in having problems with Ubuntu and Debian. There are numerous forums, mailing lists, bug trackers, and so forth which are full of reports of people encountering problems like the author describes.

Many of those users, especially if they're new to Linux, probably just end up abandoning Linux instead of talking about their problems in more detail like the author did.

Even experienced Linux users are moving on. I used Ubuntu and Debian, among other Linux distros, daily for many years. But I too started noticing quality problems. So I've moved to OS X. It isn't perfect, but it generally gives a much better experience than I was getting with Linux, while still letting me use much of the software I was accustomed to using.