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by woodman 3748 days ago
> ...and I feel that needs to be billable.

They get paid. Telecoms do as well, they actually have billing schedules for wiretaps.

> ...managers had to explain to the bean counters...

You've got it backwards, the lawyers explain to the executives who then explain to the department head who then explains to a manager who then explains to a senior team leader who then assigns the work. At the end of the telephone game it looks like any other incomprehensible contract requirement.