Hacker News new | ask | show | jobs
by seanos 5968 days ago
I once read a story about a Chinese company who built washing machines and found that they were getting lots of warranty claims after people had broken them trying to wash potatoes. Instead of putting a notice on the machines not to use them to clean potatoes, they successfully developed and marketed a dual purpose machine.

http://www.connectedaustralia.com/News/Trends/tabid/121/sele...

1 comments

That is exactly what I am talking about!