| We've been doing tests in GCE in the 60-80k core range: What we like: - slightly lower latency to end users in USA and Europe than AWS - faster image builds and deployment times than AWS - fast machines, live migrations blackouts are getting better too - per min billing (after 10mins), and lower rates for continued uses vs. AWS RIs where you need to figure out your usage up front - project make it easy to track costs w/o having to write scripts to tag everything like in AWS, down side is project discovery is hard since there's no master account What we don't like: - basic lack of maturity, AWS is far a head here e.g. we've had 100s of VMs get rebooted w/o explanation, the op log ui forces you to page through results, log search is slow enough to be unsuable, billing costs don't match our records for the number of core hours and they simply can't explain them, quota limit increases take nearly week, support takes close to an hour to get on the phone and they make you hunt down a PIN to call them - until you buy primare support (aka a TAM), they limit the number of ppl who can open support cases, caused us terrible friction since it's so unexpected esp. when it's their bugs you're trying to report and they can mature from fixing them |
Also, if it's been a while since your last quota request, we've drastically improved the turnaround time. All I can say is, your complaints were heard and we've tried to fix it. Keep yelling if something is busted! (And yes, I see the irony of the support ticket statement; out of curiosity which support are you on?)
Disclosure: I work on Compute Engine.