[Spooky23]

Not true at all. Buy a good management solution (we use PrinterLogic) and buy good printers.

By getting rid of crap devices, putting the good, self-service management system in solution in place, and proactively replacing consumables, we took something like 75k annual printing tickets down to around 300.

Those support interactions and dispatch cost like $1M/year, so eliminating them paid for 100% printer replacement in about 18 months.

Because we bought thousands of printers at once, we made the vendors quarter and were able to extract additional concessions re:reliability guarantees, etc. So if our estimation of the quality of the devices are wrong, we're shipping a lot of printers back.

[veddox]

The problem is that you can only afford to do that if you're a moderately large business. For home users or small schools (where I have worked), that's simply not an option moneywise...

[Spooky23]

Decent 3rd party print management solutions start around $25/printer. They are often free when tied to hardware.

Nobody can afford garbage equipment. You're better off doing without.