| Hello Everyone, Great questions, let’s dive right in. One thing I wanted to clarify is that this policy only affects devices that have not connected to CrashPlan Central in 6 months or longer. This does not affect volumes that have not connected to the device in that period of time. (i.e. an external hard drive that has not connected in 6 months.) Many of you are inquiring about the notification emails being sent before/after the archives are deleted. Like I mentioned in my previous reply, we’ve been testing verbiage to small groups of our users who are affected. Our goal here is to dial in the messaging so users take action as opposed to ignoring the email (something we routinely see from our some of our customer base). In some cases, we sent very direct emails in order to provoke action from the sample base. We want users to address any old archives that have not connected. Part of CrashPlan’s ability to maintain the archive health and integrity relies upon regular connection from the device. CrashPlan is able to routinely perform maintenance on the archive by comparing checksums between both device and CrashPlan Central. https://support.code42.com/Administrator/3/Monitoring_And_Ma... From the feedback we’ve received so far (including this thread), it’s evident we should provide advanced warning prior to deletion of these archives. We’ll continue to refine our messaging to reflect this. Thank you again for all your feedback. Jarrod |