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by skyhatch1 3762 days ago
Semi-related story: Slack lost us a partnership deal

Last year, I met with the EVP of a division at a Fortune 500 company in New York, to discuss a partnership opportunity for our software company.

His direct reports had talked us up to him because we had a highly differentiated offering for a crowded space; one which his company was competing in.

It all went south as soon as the EVP recalled his experience with Slack. "You guys sound like this Slack we tried last month." While our product didn't handle group chat whatsoever, I couldn't convince him otherwise.

According to him, Slack increased the noise in their communications because they "worked on a long-term case/problem basis" and they and "always refer back to conversations", which was difficult to do with constant chatter.