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by achernya
3762 days ago
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> In addition, the tech support was wonderful. A few years after I graduated I remembered a blog I had kept from my athena account, and emailed in to ask if they happened to still have it. They kind of did; they sent me a SQL dump of its contents, which was enough for me. While it's true that helpdesk at IS&T was all sorts of wonderful prior to the transformation, that particular example wasn't handled by them, but rather by the student volunteers running Scripts (scripts.mit.edu), part of SIPB (sipb.mit.edu). SIPB does get its funding from IS&T, and worked pretty closely with many people there on initiatives ranging from the Scripts platform to the whole Athena operating system. I don't know if the "fast and free infrastructure" and "friendly tech support" will continue, as it requires the new IS&T to continue supporting the student volunteers. |
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