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by merpnderp 3755 days ago
"Okay Bob, what are you working on today?"

"Ah, I'm handling support tickets. Same as I did yesterday, the day before that, the week before that, and the month before that."

"Any roadblocks?"

"Nope, I'm tier one support. When I can't quickly handle an issue, I push it up the support ladder. I don't have any roadblocks today, and I won't have any roadblocks tomorrow or the day after, or even the week after that. Unless of course you mean the 4 missed support calls that just occurred because I was on the SCRUM call."