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by tom_rath 5976 days ago
Time travel would be spiffy, but how easy is it to contact the Buzz engineers now?

If you've ever dealt with Google "technical support" (even if you're a customer who shovels them buckets of cash each week) you'll find that it's nearly impossible to reach an actual human being who can help you.

Convoluted as it is, getting a blog post ranked top in Hacker News seems the easiest (only?) way to get a genuine Google issue addressed. I hope they address this one AND create an actual means of contacting the people who are supposed to be running the place.

3 comments

Actually, a friend and I were having a big discussion about Buzz, using Buzz. And, to my surprise, a few Buzz devs jumped into the conversation: http://www.google.com/buzz/tmgrone/brHidEYC3jh/I-wish-Google...
And then all your privacy concerns quickly disappeared!
It's a public thread. You'd rather the dev's ignore what people say about their product on an open discussion?
I daresay the point of the comment is its comedic timing (which is brilliant) rather than its veracity (which is dubious)
That's nice that they care more about UI than privacy.
Exactly , I'm just furious about the buzz thing, so I wanted to send a feedback email to them, but... seems like there is no one there.

Seems like a bunch of geeks with autism that fail to understand that what they do in people's mail affect them enormously, is not a game, and you should ask them. People understanding 101.

Seems like this mathematical and logical geniuses are relationships retarded.

Or you could just drive around their campus on your cell phone, that seems like a good way to get an employee's attention.

http://techcrunch.com/2010/02/05/a-googler-has-his-tiananmen...