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by fweespeech 3768 days ago
That is largely correct.

It was intended as a purely transaction / alerting / etc. mail platform and not for bulk/marketing emails.

However, I never went over the free limits with that sort of mail which I suspect was the problem. My guess is 90% of the revenue was people using it for bulk email and so they figure forcing them to MailChimp isn't a major loss.

1 comments

This has to be the goal of the change. Move people who into paying mailchimp customers who are taking advantage of mandrill. The issue is they alienate all the people who's problem set doesn't fall into mailchimp's offering. Who knows what that percentage is but my guess is over 80%, so they understand they are screwing over the majority to make a profit off the minority. This is from Ben at mandrill:

> "I can say today that–believe it or not–there is a subset of Mandrill customers who want combined functionality and pricing, so it’s not as illogical as it seems on the surface (also, we’ve lost many more potential customers like these by having two separate products and brands). There’s another subset who want a utlitarian service provider, and who would understandably find the new pricing unsuitable."

Yeah but when I originally signed up I was told that was the purpose back in 2013.