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by SquidLord 3774 days ago
When you design a service but charge for it as if it were a product, the inevitable result is that in short order you discover that if there is a demand for the service you offer, the demand continues – but your charging does not.

You would think that the consideration of "how will people actually use this application if we're successful?" would come up a little earlier in the design process than four years after implementation and deployment. And yet…