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by lsiunsuex 3773 days ago
Woah! Take my money!

Though I really wish you would consider selling the software and allowing it to be self hosted for security reasons - I think this is great!

My users really aren't the brightest (that's not to put them down; computer savvy users just aren't my target demographic) - so it would be awesome to see what their struggling with.

That - and for months I've been having an incredibly hard time hunting down 1 specific bug - I've setup all kinds of traps, triggers - still nothing.

Maybe if I can actually see it happen, it'll shed some light on it.

1 problem - in an AngularJS 1.x app - this is throwing a lot of JS errors. The site is working fine with it in place - but the console has a lot of red in it pointing to your script with no specific error message.

Message me if you wanna see for yourself.

1 comments

Hey there! Thank your for your feedback!

Are you seeing errors on your website or peekin.io? There are a lot of console error on peekin.io that are due to the html being sandboxed and there is no way around that.

Otherwise I can take a look :)

--

As for the product itself: I'm not sure—are you saying you'd use it to watch your user "proactively" or when they ask for support?

Thank you!

The errors are occurring on my site, after including the script.

I intend to use the app to watch the user proactively. I have various triggers in place that let me know when a user is on the site / what their looking at / etc... (the usual metrics) but 1 bug continues to elude me. Letting me see what the user is actually doing might help me find it.