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by scott_s 3773 days ago
Which, ironically, is not obviously located. The link for their FAQ says "Demo". And it's in the main navigation on the top, instead of somewhere down the page where their layout is guiding me. Right before "Intercom Integration", they should really have another section which says "Do you have more questions? Try our FAQ!"

Instead, all of their navigation is guiding me to the sign-up button as a next step. It's a product page for creating and maintaining FAQs, and they don't guide me to their own FAQ - that's not a good sign.
1 comments
hsitz 3773 days ago
I agree. I did eventually find the pricing info in the demo, but it's not at all immediately obvious that the 'demo' plays double duty as the site's actual FAQ page. And why hide pricing info in a FAQ anyway? Pricing should not be just in a FAQ.

Also, $7/mo seems steep to me, but who knows? To me the FAQ system seems to involve an excess of clicking/navigating.

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