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As a long-time SMS user, getting widespread RCS support is the biggest future mobile phone innovation I am looking forward to. SMS is wonderful because you can send a message to any mobile phone user regardless of their nationality, operating system, hardware, carrier, etc. However it has a few major flaws: cost, speed, lack of group messaging, limited multimedia support. The shortcomings of SMS have fueled the rise of IP messenger apps like WhatsApp, Line, WeChat, Hangouts, and iMessage. These all have the features we want, but their major flaw are arguably even more severe: total lock-in and lack of interoperability. Once you have a majority of your communication networks on one of those protocols, you become dependent on a single for-profit company for your communication. Look at what happens to iOS users trying to switch to Android: iMessage blocks their communication for months afterward. RCS will give us all the benefits of iMessage or WhatsApp but without being locked in to a single company's network or having to get all of your friends/family to adopt one or the other. |
You have these problems with carriers as well. They're technically interoperable but they hit you with prohibitively expensive rates if you try to do anything international. Carriers are also effectively government-controlled monopolies or biopolies in a lot of places so users end up locked-in anyway.
> lack of interoperability
Again, you have these problems. Yes, phones are interoperable with phones, but they're not interoperable with anything else. IP-based messaging apps have the potential for phones to interoperate with computers, tablets, VR googles, smartwatches, and whatever else you want (although not all do at the moment -- Wechat and Whatsapp suck in particular -- but at least they have the potential, and some actually do interoperate with non-phone devices -- such as Facebook and Hangouts).
Phones may not necessarily be the center of everything 10 years down the road. I'd rather the freedom to innovate be with the software companies, not the operators of one particular infrastructure.