[bmm6o]

There's the old quip that if your discipline has "science" in the name, it probably isn't really a science. More seriously, scientists follow the scientific method, formulating hypotheses and designing experiments to test them. And that's a broad enough definition that it includes A/B testing, so it must apply to some of what they do. But science typically goes another step, generalizing observations and hypotheses into theories; I would be surprised if there was a lot of that going on at Instacart.

Which isn't a slight against them or the field in the least, it's just a debate about definitions.