[rms_returns]

I once had to call my bank a few years ago to disable my debit card. The reason was that I inserted it in an ATM and the ATM had chosen that exact moment to malfunction and shut down!

The operator on the line asked me a ton of questions starting from my user-id (but not password), date of birth, full name, father's name, place of birth, type of account and many others that I don't remember now. Only after I correctly answered all these questions, did he start acting on my instructions.

[herbst]

My bank always asks me for: Birthday, Address and last time i got how much money. The first 2 details can be easy (in my country there is a website which shows this for most people who dont know how to stop them), the third one can be easy if you stalk me a day or two.

But if i tell them to not make it that easy, i cant manage my shit over the phone anymore :/

[manojlds]

I have a telephonic pin for my account that I use.

[herbst]

Simpler and way much more reasonable.