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by TeMPOraL 3787 days ago
The third problem is that we let them.

To drive a car, people have to learn a shit ton of things, not just about the law, but about the machine itself. And they do, because they have no other choice - and so for most it doesn't even register things could be different.

Look at professional software like Photoshop or AutoCAD - again, everyone knows it's "complicated", and so people either sign up for training courses, or sit down and learn it themselves. Somehow, the software tool being complex isn't a problem. But for most software, we've created an expectation that people should be able to use it from the get-go. I submit that this is wrong. People should be expected to read the manual, like in the old days, and the software should politely force them to.