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by tomjakubowski 3779 days ago
> Why is the regular swipe from edge of screen to go to the previous screen overridden to move from review to review? (same issue with GMail app though too)

I completely share your frustration here. I actually met a Yelp iOS engineer once and asked them about this. They said the idea is that it's supposed to feel like the way you navigate photos in albums on iOS; their expectation (whoever designs Yelp's iOS UX) is that users want to read many reviews and don't skim the review previews first to find the ones they like.

I showed them how I prefer to browse reviews: skim the previews, find a promising looking one [Yelp review signal/noise is terrible], "drill into" it, back out, continue until I've read enough reviews to make a judgment. They said they understood my POV, but stood by the assertion that most users don't use the app this way. Maybe they have metrics to justify that.

2 comments

Or maybe most users don't use the app that way because of their interface? It makes using the app in a preferred (or preferable) way too cumbersome?
It's an interesting take either way.

I can understand why they'd see it that way. But my preferred UX is exactly what you described. I want to find a review that looks like it may hit on what I want to read about specifically, and then exit out as needed.