[pizzasynthesis]

Adopters of the 'new' PayPal interface can probably attest to the poor quality, redirects and unexplained errors that have been popping up. After talking on the phone with two service reps, one of whom refused to let me talk to a technical expert as to why my email confirmation token wouldn't work and another who had to enable automated billing on my account manually (because it's totally broken in the client interface) I can only conclude the problems are widespread and currently still at large. I'm not surprised they have made a high-profile canning.

[coderdude]

I transitioned back to the old interface almost immediately. The search interface for past orders is less powerful because you now need to know when an order was placed in addition to having the transaction ID. The old interface can pull up an order without having the approximate order date as long as you can provide either your own txnid or the customer's txnid. Additionally, I was no longer able to pull up orders using the customer's txnid. So, that was a bummer.

[speleding]

Same here. They probably have an index on the txn ID, search is pretty quick that way, but on the new interface where they force you to search within a time span, it takes forever when its more than a few days. So the decision to force people to pick a time span is probably hurting their DB select as much as it is hurting the user experience.

[Pxtl]

Yeah, PayPal works nice for the simple case, but it seems like any minimally complex payment structure, even simple recurrences, are a complete train wreck.