[ntakasaki]

Your analogy is way off.

This is more like your Tesla car's keyfob misfunctioning and you get it repaired by a non-Tesla dealer. The dealer could've put in a backdoor to get into the vehicle.

Tesla releases a big new update for their car software and now your Tesla is completely bricked and Tesla refuses to repair it, saying you have to buy a new car.

Is that acceptable?

[jsz0]

In regards to warranty repairs automakers can (and often do) deny coverage due to the presence of non-OEM parts. Outside of warranty / safety repairs they are certainly not obligated to perform service.

[542458]

Almost, except the Tesla store just says you have to buy a new (authentic) key fob rather than a new car.

Apple or other authorized repair shops can still fix phones that have been disabled due to security chain errors.

[ntakasaki]

I don't think so, see my other comment.

https://news.ycombinator.com/item?id=11048311

[542458]

Hunh. My bad, I was under the impression (based off some other comments) that replacing the home button/finger scanner with a legit one and updating the security pair would make the issue go away, but looks like I was wrong.

[walterstucco]

and how can I be sure that in the Apple store they are fixing the phone with a thrustworthy component? and so on... Apple excuses make no sense this time.