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by eric_h 3787 days ago
As I said in another comment, the fact that they found an 8 minute delay from outage to status page update to be unacceptable speaks volumes to how much they value their relationship with their customers.

as an aside I feel that I'm quite fortunate to work in the EST timezone, as their outage apparently started at about 7pm my time. We have a general rule at my company to not deploy after 6pm unless an emergency fix absolutely needs to go up.

I saw the title of the story and said to myself, what outage? :P