[wstrange]

My wife switched to a SP3 from a macbook, because it looked like a very compelling device.

It lost all bluetooth and wifi - 4 months out of warranty (hardware issue). From googling - this was not a completely uncommon occurrence.

Yes - we should have gotten the extended warranty, but this was an expensive device, and we expected quality hardware that would last.

From a usability perspective, it is a device that is in-between. It is not a stellar tablet nor a stellar laptop.

[Seventhson74]

Funny, my wife and I had a 2014 Macbook Pro with retina display and the backlight on the screen went out. We also have a SurfacePro 3 and have had no issues whatsoever. We brought the Macbook to the apple-store (with extended warranty) and they initially tried to tell me that screens were not covered (as they are almost always broken due to accidental damage). I had to come back with a flashlight and show them that you can still see the image, it's just the back light went out and you cant really break just the back light. I was really starting to move away from Apple anyway but this really sealed the deal for me. However, I know that my experience is anecdotal, and it's plural is not data so take my experience for what it's worth.....

[fumar]

I believe most SP3's should still have hardware warranty, I purchased mine at a few months out of launch and still has it. I would ping customer support or take it a Microsoft Store.