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by Bromlife 3800 days ago
I would have agreed with you 5+ years ago. But Dell, after privatization, has really lifted its game. Compared to HP, Lenovo & UCS are better quality & their customer support is leaps & bounds ahead.
1 comments

Admittedly, I haven't dealt with Dell much in recent years and I admit probably having some opinions colored by the various Dell fiascos on the consumer side (root cert etc.).

My interaction with EMC on the other hand, particularly on the CE side has always been positive. Their CEs are consistently some of the most competent people I've dealt with across multiple vendors; Oracle, Netapp, etc.

Lenovo etc. to me are more targeted towards a consumer audience. My enterprise customers demand the high touch experience and subsequently drives my interactions with vendors too. So to me there's a clear difference between various players. Not right or wrong but a difference nonetheless.

Besides, VCE not withstanding, it just seemed to me Cisco's product lines would have been much more complementary to EMC&VMware's than Dell's but that's just me.