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by harrisonhjones
3810 days ago
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I figured they did (they have to I imagine) but I really wish they would make that more obvious what florist they use. I want a service that adds value (like calling, order placement, but also additional services) but does so in a way that makes it feel like I'm simply ordering flowers from a particular local florist w/o having to call them. Ideally the prices would essentially be the same (since you are driving business to the florist) but the service should be able to add enough value (by saving time, offering subscriptions, etc) to be able to display the florist info but still attract orders via the site/service. |
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Flower ordering has the same problem as weddings, funerals, job searches, ordering a plumber, etc: it's an event that you do maybe once a year, max. When you need the product that infrequently, it slips out of the consumers' mind, and they don't remember brands. So you can only build a viable business when the product costs enough that you can spend large sums on brand advertising (eg. cars, clothing, divorce attorneys, diamond rings) or large sums on search advertising (eg. [flowers], [mesothelioma], [digital cameras], [bingo cards]). Indeed, one of the main reasons Google has become huge is that they function as an aggregator for all the "infrequently needed, but too cheap to buy superbowl ads" products.
You're welcome to give it a go, though. The local florists would love you; many aren't terribly thrilled about Teleflora stealing all their customers and treating them as a commodity backend provider. It's just that you'll likely find customer acquisition costs way more than you bargain for.