| It's definitely a sequencing issue. Glad you mention the "make something people want" motto :). I've recently realized that it's actually wrong. Well, backwards. A more instructive formulation is: "find something people want and make it." Better to acknowledge the value of the search (and confidence in the finding) before encouraging the making. I have seen many founders struggle to understand when the time to grow is. Pressure to raise deepens the struggle. On the topic of growth vs retention, of the hundreds of founders I have met or read about, I have been most inspired by the actions of Ooshma Garg (of Gobble). The quality of her service is second to none. She's the only founder I've ever met that has completely shut down her product because it wasn't good enough, only to reboot it to better quality, retention, sales, and growth than ever before. In my experience (flawed and narrow as it is), the best way to course correct is to issue a recall. Treat bad advice like bad goods. Post the criteria where those affected will recognize themselves and make needed reparations. As a community, we need to better celebrate founders that are doing it right. Not mock those of us still figuring it out. If YC wants to get the word out about prioritizing product market fit above growth, it should elevate Ooshma's perspective, along with other founders that have made similar gut-wrenching decisions to invest heavily in retention while sacrificing weekly growth targets. Overall I'm glad you wrote and posted the essay. And I appreciate any humility you may have felt while drafting it. |