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by jaredtking 3819 days ago
This. We use Mixpanel's free plan and were recently hit up by their sales team. It's unfortunate because Mixpanel is an amazing product that we would be happy to pay for, but it's just too expensive relative to the value we get out of it.
2 comments

I spent a day hooking up Mixpanel. Went over quota quickly and discovered that, instead of just dropping data when you go over quota, they lock your account and blackmail you to becoming a paying customer.

I can't remember my conversation with them, but it was clear they were a bunch of a-holes I didn't want to do business with.

I tell everybody I can to avoid them.

Sounds like broken freemium: margins too low to sustain, price too much of a leap.