[pupeno]

I think the process had two issues. The main one being several steps that though simple, were not specified anywhere, so, figuring them out took a lot of time and phone calls. It's like someone tells you to drive from point A to B, that's easy, but they don't tell you were the car is.

The second problem was a lot of jargon that was in my opinion unnecessary and was internal US government leaking to the end users and you had to learn it to understand the documentation about what to do. Figuring out what SNAP-R stood for took me way to long and it's nothing more than a website registration (from my point of view).