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by joshpadnick 3829 days ago
I live in Phoenix, AZ and voluntarily sought out a Theranos test as part of an annual check-up last January. My PCP (primary care physician) ordered a bunch of blood tests, and I made the call to use a Theranos center at Walgreens.

I showed up and they already had the order. I was advised that my insurance probably would not be accepted, but the total cost for a CBC, Lipid Panel, and 2 other blood tests was $42 cash so no insurance coverage was STILL cheaper than my covered labs.

To draw the blood, a near-painless prick of my finger was used to fill I believe 2 nanotainers. A few days later, the results were sent to my PCP (though for some reason never to me).

The entire process was (nearly) painless, extremely affordable, and convenient.

I can't speak beyond my personal experience to the broader allegations, but I have to say that the vibe I got from the whole experience is that the innovation is real. Cheap tests I can order directly that are quicker to take and nearly pain-free? Yes, please!

But based on mixed signals in the media, there is now an open question on whether the test results are in fact accurate.

Also, although the company responded publicly to the allegations[1], for some reason the pitchforks haven't gone away. It also does seem like the transparency has left a little to be desired. Maybe this would spill key trade secrets?

Sadly, given all the media confusion, I don't feel I can trust the results of a Theranos test anymore, but that's mostly because of all the media noise, and nothing to do with my experience itself. Hopefully, they can find a way to restore confidence in the service. If it delivers on the promise, it would be transformative.

[1] https://www.theranos.com/news/posts/custom/theranos-facts

2 comments

There's a paper in the Clinical Chemistry and Laboratory Medicine journal titled, "Theranos phenomenon: promises and fallacies" [1]. It says most of the cost are related to overhead and personnel, not technology. Consumables are cheap. Also it is entirely possible that tests are being subsidized with VC money currently. I don't know what they would have to charge to be cash flow positive.

[1] http://www.degruyter.com/view/j/cclm.2015.53.issue-7/cclm-20...

> But based on mixed signals in the media, there is now an open question on whether the test results are in fact accurate.

Were yours?

That's the problem. I have no way of knowing since I didn't also get the same blood tests from a conventional lab. So I have no baseline to compare them to.
Should have done a proper experiment :p