[efes]

I can't find the study I was thinking of which involved the extreme disparity between the sender's self rating for their ability to convey an intent and the receiver's impression.

Here is a similar abstract: http://pro.sagepub.com/content/56/1/1491.abstract

Note that emotion is also conflated with aspects like priority and whether the response is a criticism or positive acknowledgement which will affect future interactions or even immediate attempts to "repair" non-existent faults.

I personally find it slightly easier to communicate with non-native speakers over email as any bilingual must have more experience handling ambiguous communication.

In working with native speakers in open floor plans, I have seen hilarious results that I would have found all the more hilarious if I were further away from the projectiles and had fully independent finances.

(But I will concede that English is a good language for talking abstractly about subjects that are clearly neutral where it matters little if nuances are misunderstood.)