[stan_rogers]

There's likely still more than a little residual sting left from the era of WordPerfect 5.1, where there was a degree of sophistication (and sometimes enormous expense) that looked stable for a long time... then simply vanished. It's been 20 years, but there's something about the experience of having too much of your knowledge trapped inside machines you can't (practically) use anymore that's a little bit scary, and just doing the same thing with another word processor (that obsoletes its old files every now and then) isn't something most people would look forward to doing. Things will get better, but memories have to fade and assurances need to be built first.