[dperfect]

Not everyone will agree, but 99% of the apps I use shouldn't need to interact with other parts of the filesystem. I'm not sure how the MAS prevents users from receiving support, or developers from giving support (or conveying information) as you suggest. If anything, it encourages those things; every app listing requires a developer link and a support link if I remember correctly, in addition to all the other customizable information, images, and links - not to mention almost unlimited support/information that can be provided within the app itself. And MAS support does give refunds, albeit at their discretion - but that's how much of the retail world already operates. Many developers would consider that an added convenience.

Again, my contention is not that the MAS is perfect, but to say that we're worse off for having it is hard to fathom. If the inconveniences really outweigh the conveniences, then distribute your app outside the MAS. Problem solved.

I can understand similar complaints about the iOS App Store since there are no alternatives (outside of jailbreaking) for native app distribution, but in this case it's just an option. Is the existence of the MAS really worse than not having it as an option (inferior as it may be, depending on your viewpoint)?