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by christoph
3849 days ago
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I have had problems on the Mac and to some extent Windows as well. Generally the fix has been to totally close Dropbox, clear out the Dropbox cache, which is a set of hidden files somewhere (look in their support pages or Google for it) and then re-install the Dropbox application. It more than likely will do a full re-index and this is an absolute pain and CPU hog when it happens. If you have a lot of files, it can day half a day to a full day. I'm not sure exactly what happens, but my guess is that somehow an index in it's internal database gets corrupted and then it sits in a loop there for some reason whenever it hits that file/folder. We have used Dropbox extensively in our office across Windows & OSX for at least 2 years and have had this periodically (and randomly) happen on some machines. Although I can't recall it happening in the last 6 months or so. There was a period where it happened almost fortnightly to someone in the office and we almost swore off Dropbox to something else. The above has always fixed the issue for us. YMMV. |
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