[throw_this_away]

You said "Everybody here in the comments seem to take the story on face value.".

You're implying that we shouldn't take the story at face value OR that the author is being dishonest about his experience.

Then you say, "Meanwhile, the only video attached to the post is pixelated to the highest degree, and you certainly can't see facial features on it. Am I missing something here?"

A clear call for proof.

[golergka]

You are correct, this is call for proof.

It seems that in your worldview, one either believes the author, or calls him a liar. But in real life, the third option is actually more optimal in majority of cases. This third option is doubt.

[throw_this_away]

By definition, if you doubt someone's story, then you don't believe them. It's fairly simple, but if you would prefer to pretend that you didn't say what you said, that's certainly your right.