[Fylwind]

Here's a little bit of constructive advice. There are several places where you've made a "comma splice" error. That is, a comma (,) was used when a period (.) or semicolon (;) should have been used (or alternatively, a conjunction could be used). Example:

> We’ve interviewed a bunch, during one of the interviews after the candidate was done presenting, he looked at me, I looked at him, he did OK …

This should be instead:

> We’ve interviewed a bunch. During one of the interviews after the candidate was done presenting, he looked at me, and I looked at him. He did OK …

[johnchristopher]

Note that punctuation applies to other languages as well.

[totalrobe]

Sure, the grammar needs a little work but this sentence is the only glaring issue...

> He then asked this question “How is a typical call with a prospect looks like?”

Should be "How does a typical call with a prospect look?"

Also - great article! I've worked in sales and emails never worked, especially in this day and age of constant spam. Email is great for an info blast, but you will not close with an email.