[noobermin]

I have WOW internet, and their provided modem was an Arris modem. It was a piece of garbage, so I bought a Netgear modem, sent the Arris back, and got $10 savings on my internet bill (for renting the crap modem). I'm even happier about that choice now. And yes, my new modem is DOCSIS 3.

[nickjj]

Was it the same model?

The TM822 has been pretty good to me. It maxes out at my ISP's reported speeds (30/5), no packet loss, low single digit latency and since it's hooked up to a UPS it hasn't been power cycled or rebooted in almost a year.

[noobermin]

Darn, it's been more than half a year, so I don't remember the model name. It just recall it was Arris and the webpage manager thing had similar graphics and look to the one in the article (although they probably all have that).

Nonetheless, regardless if it is the same model as they tested, this demonstrates that I really shouldn't trust anything from Arris now.