|
|
|
|
|
|
by Eldarrion
3865 days ago
|
|
|
While I have no direct experience with the business side of Comcast business customer support, I noted that when we reported an issue yesterday at work, it took them over 6 hours to fix it at which point they might as well not have bothered. The operating hours were over. - Don't care about blocked ports. I don't personally host anything, our company also has a separate hosting service.
- I'm sorry, but... data caps? Is this a joke? In this day and age of services like Netflix and digital content distribution like Steam there's a place for data caps? - $150/month is a ridiculous cost to put on a guaranteed 50/10 line. Don't care about the static IPs personally as I don't host anything.
- Comcast, right.... you hit it on the nail there, it looks like. My experience with their customer service so far has been horrible. I'm usually empathetic when talking with technical support as I used to do the same job myself, but there's empathy and then there's people trying to intentionally annoy. So far I've felt like bashing my head against the wall after just three sentences from Comcast tech support. And they claim they spend millions on customer satisfaction? Please. I was an UVerse customer too. I had only one issue with them for the two years I was their customer and I'm seriously considering going back. Better have a slower connection I can rely on than having a 'blazing fast' connection that craps out every 5 minutes. |
|
|