[geggam]

ATT business plan here... I have no issues only 20Mbit down and 2Mbit up but when I call customer service I have someone on site to fix things in 3 hrs or less

I wont ever use Comcast again... I had to get the local govt involved to get them to stop billing me for a place I hadnt lived in for 6 months. ( yes there is an agency here to deal with them they are that shitty )

The smaller speed with usable internet speeds and decent customer service is worth it.

[Eldarrion]

Yeah, I'm definitely reconsidering ATT. I have coworkers that swear by Comcast and how great they are but my experience has been flaky at best. I work from home regularly, so I need my connection to be stable. I also do a fair bit of online gaming which also requires a stable connection.

It kind of tends to hurt not just me, but a fair bit of other people in the process when I, as a raid leader for our guild, cannot maintain a stable connection and get dropped several times over a 2-hour period. Never had those issues on my ATT connection and I've only had a single issue where a tree had fallen and severed a cable during 2 years of being their customer.

I wanted to start streaming our raids which was also the main reason to try the switch, but if it comes at the cost of being unable to take part in them, I might as well not bother.

[Roboprog]

Similar experience: our older house had AT&T - only 7.5 Mbit/s or so, but it pretty much never went down; our newer house has Comcast - supposed to be 30 Mbit/s, but often goes wonky or out.

It's a tough call: go 1/4 speed at 1/2 the price, reliably, or try to go 4 times faster at "only" twice the price (appx), but gamble from day to day :-(