[Eldarrion]

Agreed. I recently decided to give Comcast another go because my current provider has some horribly bad upstream speeds, but even with brand new service, I seem to be having issues where my connection drops 4-5 times a day. It is not too big a deal when you're trying to work from home, but it can be a massive pain in the neck when you're trying to play anything online. I've been trying to resolve this issue with their customer support but I've gotten nowhere so far and feel like I'll probably just go ahead and cancel out of the contract before my first month is up.

They do advertise that they spend millions of dollars on improving their customer support, but I've yet to see anything happen on their end. Amusingly, our Comcast business contract at work has at least a couple of issues every week, too. We only don't notice them if they are to happen over the weekend, but when CRON jobs that require internet connection haven't run over the weekend, it's easy to figure out who needs blamed.