[mintplant]

>Their other products seem to be well-regarded, do they not?

Not entirely, no. There's a history of Zenefits customers and their employees suffering from serious technical and support failures.

http://www.buzzfeed.com/williamalden/zenefits-hr-rocket-ship...

>in late February this year, with coverage supposed to start days later, Zenefits informed Hawkins that it had made a significant mistake, attempting to enroll his employees with an insurance provider that didn’t cover the company’s region. The insurance wouldn’t come through as planned. [...] In several cases employees like Harris, who had put their trust in Zenefits, were left without health insurance for a month or more after they had expected it.