[tekomino]

"simple", "no need for training", and "easy to use" is not the same as less. You added plenty over the years. You continue to add developers to your team. You are doing more and more. You are making it easy to use, but you are not doing less. You are not removing, you are constantly adding.

You guys are brilliant at marketing. No doubt about it. You know how to make things easy to use. No doubt about it. But you have to add more and more features just like any other successful company to stay relevant. If you do not do that you would not be growing and people would not be renewing.

[access_denied]

Do you really think people renew an 37signal-product account because they got that nice little present of cute-new-feature each month? (Hint: Maybe they use software to solve an ongoing business-problem, not to play 'diskbox.)