[codingdave]

I know it isn't the core of the article, but complaining about an out of office message is missing the point of out of office messages. They do not really mean that I won't see your email for a week. But they do mean that if you just sent me an urgent problem, which normally would invoke an immediate response, you won't get that response. It lets people know that the normal communication patterns will differ, and leaves it up to them to decide whether they need to contact someone other than me.

[hawleyal]

That's what email is for already. An out-of-office message just reiterates the fact that email is not reliable and not time-sensitive anyway. There's no point. Every single email could have an out-of-office message, saying if you need urgent help to call/text/send something else.

[zachsnow]

Why does texting or calling have a different "urgency" level? Historical? (Email not historically being pushed to you wherever you might be). Cultural? In the microcosm of my work life they are on similar planes (especially given Google Voice), perhaps because they do the same thing: make my phone vibrate.

Maybe every text or call should autorespond saying if you need urgent help to come find me in person!

[abakker]

I'm not sure about texting, but calling is both synchronous and verbose. These are incredibly relevant criteria for determining whether something is immediate. While email can be verbose, it seldom is, and if anything critical is going on when multiple people are involved, a phone call is still the best way to communicate real-time. If you disagree, see whether you do or do not adjust what you are saying on the phone vs what you would type. I know that I favor fast-to-type sentence structure when emailing, which isn't always the most illuminating/explanatory.

Right now, I think the pendulum has swung away from phone calls and too far toward emails. Maybe this is because minutes on phones used to cost money, maybe it is because conference call spam devalued the speed of communication too far. But I think a one on one call is hard to beat and can often accomplish what a whole thread of email can in a fraction of the time. Phone calls are good for communicating fast and figuring out what to do. Emails are good for having a written record and working asynchronously.