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by brodie78382
3877 days ago
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This is a fantastic point that I don't see brought up enough. I have some anecdotal experience of my own to help illustrate what an issue this really is. Our ISP has recently enacted data caps. The first time they threatened to disable our account for going over, I pointed out to them that: - My firewall has logged tens of gigabytes of dropped/rejected traffic. - That if I ran a TCPDump on our WAN interface, could see management and broadcast traffic for neighboring CPEs (modem). - That I know for a fact (I used to work for them in a previous iteration) that their network isn't built in a way that would allow them differentiate their management and monitoring traffic from individual customer traffic. - And finally, that the Layer 2 & 3 statistics of that WAN interface were nowhere close to their own statistics for the account. They have yet to respond to that complaint, despite going to the FCC. I really wonder what would happen if one were to take their ISP to court with the proper documentation. |
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