[braum]

definitely, I'm disappointed with slacks responses. We did a trial and have had some correspondence with their support team which has been excellent to date. So I assumed they were above some of this silicon valley elitism. I'm glad to see this kind of public disclosure. We have been a customer since that initial trial, we stopped using hipchat.

[relaxnow]

To be fair, most of the bad correspondence was from 2014. Their new representative 'Leigh' appears to be doing excellent work. Also we're still happy users of Slack, I would just never trust them with secrets :-).