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by mindcrime 3882 days ago
We use SugarCRM.
1 comments

How do you sync it with your service? Or do you keep copy of the contacts info in both locations?
For now there is no sync. We haven't historically been focused on SaaS delivery, so that wasn't an issue. It will be in the future as shift more to a hosted model and build our customer portal. But we're not quite there yet.